Privacy Policy

General

Your privacy is very important to Zanzibar View and we understand how important it is to you. This Privacy Policy applies to all information gathered by Zanzibar View when you are on the Zanzibar View site and when you utilize any services provided by Zanzibar View. Once you choose to provide us with any information by which you can be identified, we will only use your information in accordance with this Privacy Policy.

Review this Privacy Policy carefully. Your use of this Website, mobile site and mobile applications constitutes your agreement this Privacy Policy. If you cannot agree with all these terms, please exit this Website, mobile site and mobile applications. Please note that other companies have their own privacy policies. Zanzibar View suggests that you review those other policies if your tour service plans include travel on other tour companies, as those policies may differ from Zanzibar View. Zanzibar View is based in Zanzibar Tanzania. We utilize support and other functions, which may require the transfer of your personal data to and from other countries from time to time, both within and outside of the European Economic Area. Please note that by using this website, mobile site and mobile applications, you are agreeing that your data may be sent to and processed in other countries with varying data protection laws. If you have any questions or comments on this, please contact Zanzibar View.

What websites and applications are covered by the Privacy Policy?

www.zanzibarview.com
Android mobile application
Blackberry mobile application
iPhone mobile application

What personal information does Zanzibar View collect?

Zanzibar View may collect identifying information from you when you utilize the Zanzibar View website, mobile site and mobile applications: Your name, address, telephone numbers, email address and preferred method of payment and tour booking details; When you book online, or order products or services, Zanzibar View will collect your billing information, transaction and credit information;

  • If you apply for membership in the Zanzibar View Membership Club, Zanzibar View will collect the personal information requested on the application;
  • Zanzibar View may also ask you to provide information regarding your personal or professional interests, demographics, experiences with its products, and contact preferences in order to provide you with further services or information about its products and services; and
  • Some pages on the Zanzibar View website, mobile site and mobile applications use cookies. Please see the “How we use cookies” section below for more information about cookies.
  • Tracking statistical information collected as you navigate through our sites such as traffic hits. This is stored purely for analytical purposes, and is entirely anonymous.

How does Zanzibar View use personal information?

Zanzibar View uses the personal information it collects from you to help it understand your needs and to help it provide you with a better service, and in particular for the following reasons:

  • To assess what special Tour offers and services we can offer you;
  • To process your request on purchasing our product(s) and service(s) and confirm your travel arrangements;
  • To improve our products and services;
  • For the operations of Membership club including mileage tracking, delivery of associated benefits and services, ongoing research and programme development, as well as delivering news and information to Membership Club Members; and
  • For our own marketing purposes, such as sending you updates on our latest offers and promotions. When you provide personal information online, you may indicate that you do not want to receive direct marketing materials from Zanzibar View or any other company.
  • Checkout reminder and assistance services. When you use our website, mobile site and mobile applications to search for tours, the details of your tours searches and your email address may be collected as you fill in the Passenger Details section.

We may contact you using these details to remind you to complete your booking and/or offer our assistance (in case, for instance, you were suffering from technical difficulties).

This is an optional service. You can choose not to receive these emails at any time by following the link at the bottom of each such email.

Does Zanzibar View share my personal information with anyone else?

Zanzibar View may send personally identifiable information about you to other companies or people when:

  • We have your consent to share the information with our affiliates and with selected marketing partners, including Zanzibar View Holidays, to enable them to send you promotional materials about products or services;
  • We need to share your information to provide the service, product or information you have requested, and/or benefits or offers as a result of membership in the Membership Club (unless we tell you differently, these companies do not have the right to use your personal information for any purpose other than to provide the service, product or information you have requested from Zanzibar View or the benefit or offer resulting from membership in the Membership Club); or
  • We are legally obliged to provide personal information and booking details to governmental authorities, including customs, Court, and immigration officials. We may share information in the aggregate to assess marketing and sales performance. Zanzibar View is required to provide this information to the relevant customs and immigration authorities.

Correcting or updating your personal information or marketing preferences

If you believe that any personal information Zanzibar View is holding about you is incorrect or incomplete, or if you want to change your marketing preferences regarding direct mail promotions, please contact Zanzibar View as soon as possible by writing to the below address. Zanzibar View will revise any information that is incorrect, or update or change your information or preferences. It may take several weeks to implement the changes.

Zanzibar View Tours and Safari
KiembeSamaki
P.O. Box: 444
Zanzibar
Tanzania

Minors

Zanzibar View cannot distinguish the age of persons who access and use its website, mobile site and mobile applications. If a minor (according to applicable laws) has provided Zanzibar View with Customer Data without parental or guardian consent, the parent or guardian should contact Zanzibar View to remove the relevant Customer Data and unsubscribe them.

Data security

Zanzibar View is committed to ensuring that your information is secure. In order to prevent unauthorized access to, or disclosure of, any of your personal information, Zanzibar View has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. In order to protect the security of your data, Zanzibar View uses encryption technology when collecting or transferring sensitive personal data such as credit card information.

Newsletter

We will occasionally inform you about our special offers and new services via your e-mail address. You only receive our newsletters after subscribing. If you do not want to receive the newsletters anymore, you can unsubscribe anytime by using the link ‘unsubscribe’ on the newsletter. After receiving your request, we will not send you any further newsletters and we will delete you email address from the distribution list.

Links to other websites, mobile sites and mobile applications

This website, mobile site and mobile application may contain links to enable you to visit other websites, mobile sited and mobile applications. Please note that Zanzibar View does not have any control over other websites, mobile sites and mobile applications. Therefore, Zanzibar View cannot be responsible for the protection and privacy of any information that you provide while visiting such sites. Such sites are governed by their own privacy policies and not the Zanzibar View Privacy Policy.

How we use cookies

A cookie is a piece of text placed on your computer’s hard drive to help analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Zanzibar View uses cookies to track which pages are being used by whom. This helps Zanzibar View to analyse data about web page traffic and improve this website, mobile site and mobile applications in order to tailor it to customer needs. Zanzibar View only uses this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using this website, mobile site and mobile applications. You can configure your Internet browser to accept or reject cookies or to notify you when a cookie is set (check the “Help” menu of your browser to learn how to change your cookie preferences.)

However, certain features of this website, mobile site and mobile applications will not be available to you if you reject the cookies.

For more information about cookies, see our cookie policy.

Amendments to this Privacy Policy

Zanzibar View may amend this Privacy Policy from time to time. Use of the website, mobile site and mobile applications after the effective date of the amendments constitutes acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information we have already collected, subject to any legal constraints. You should read and review this page regularly to see if there have been any changes.

Copyright and trademark information

All materials on this website, mobile site and mobile applications are protected by copyrights, trademarks, and/or other intellectual property rights. These materials are owned by ZANZIBAR VIEW or are used with permission from their owners or as otherwise authorized by law. Protected materials include, but are not limited to, the text, trademarks, source code, databases, logos, photographs, images, video clips, audio clips, designs, trade dress, and other materials contained in this website, mobile site and mobile applications. All rights are reserved, worldwide.

Users may download, print, or reproduce portions of ZANZIBAR VIEWS’ materials for their personal, non-commercial use, and enjoyment. All other use of any material (including, without limitation, photographs, articles, press releases, software, comments, tables or charts, video clips, logos) on this website, mobile site and mobile applications is strictly prohibited. By way of illustration, such prohibited use may include the extraction, redistribution, republication, modification, broadcasting, sale, or otherwise making available of any of the information or material on this website, mobile site and mobile applications (in any format) to third parties. In addition to this restriction, you agree to comply with all copyright notices, information, or restrictions contained in any material accessed through this website, mobile site and mobile applications. Unauthorized use of this website, mobile site and mobile applications or any of the information or material contained on this website, mobile site and mobile applications is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offense.

Unauthorized actions or uses

You agree that you will use this website, mobile site and mobile applications only for the purpose for which it is intended. In particular, you agree that you will not make any unauthorized, false or fraudulent booking; that you will not attempt to interfere with the operation of this website, mobile site and mobile applications, or alter or corrupt any data or software.

You agree to follow and abide by these Terms and Conditions and by all instructions and procedures set out in this website, mobile site and mobile applications. You understand that a failure to follow all instructions and procedures may lead to your obligation to purchase unintended goods or services; forfeiture of your products or services; denial of access to this website, mobile site and mobile applications, products, or services; and possibly legal action being brought against you.

Product information

This website, mobile site and mobile applications contains information about the products and services which ZANZIBAR VIEW (or other third parties) may offer (referred to as Product Information). Product Information may include details about future intentions of ZANZIBAR VIEWS(e.g. details of destinations it intends to provide its service to or other products/services it intends to launch) and information about its current products (e.g. Tours availability, ticket prices, competitions, prize draws, etc.). The purpose of providing the Product Information is to help you to find out more about ZANZIBAR VIEWS’ services and assist you to obtain these services.

Donations

Zanzibar Views may offer the opportunity for users of this website to contribute monetary donations to pre-selected non-profit charity organizations. Donations collected through this website are transferred directly to the charity organization, and therefore are non-refundable, even if your flight ticket is exchanged or refunded.

Paying by credit card

If you are purchasing your tour or hotel using a credit card, on zanzibarview.com, ZANZIBAR VIEWS may require the card holder to provide additional payment verification upon request by either submitting an online form or visiting the nearest ZANZIBAR VIEWS office.  ZANZIBAR VIEWS reserves the right to deny boarding or to collect a guarantee payment (in cash or from another credit card) if the card originally used for the purchase cannot be presented by the cardholder at check-in or when collecting the tickets, or in the case the original payment has been withheld or disputed by the card issuing bank. Credit card details are held in a secured environment and transferred through an internationally accepted system. We accept five major credits cards: Visa, MasterCard, American Express, Diners Club and UATP.

Disclaimers and limitations of liability

  1. Whilst the Product Information and all other website, mobile site and mobile applications material is provided in good faith, by using this website, mobile site and mobile applications, you agree and acknowledge that ZANZIBAR VIEWS makes no representations, warranties, or claims as to the accuracy of the Product Information or any other material on this website, mobile site and mobile applications. Furthermore, you agree that the Product Information and website, mobile site and mobile applications material does not constitute any form of advice or recommendation to you.
  2. ZANZIBAR VIEW disclaims all implied warranties relating to your use of this website, mobile site and mobile applications and the information, products, and services contained in this website, mobile site and mobile applications. To the maximum extent permissible under law, all information on this website, mobile site and mobile applications is provided without any warranty (either express or implied by law or otherwise) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose, or non-infringement of third party rights.
  3. By using this website, mobile site and mobile applications, you agree that ZANZIBAR VIEW will not be liable to you for any direct, indirect, consequential, or any other loss arising from the use (or non-use) of the information, products, and services contained in this website, mobile site and mobile applications or from your access of other material via links from this website, mobile site and mobile applications. The exclusions and limitations contained in these Terms and Conditions apply to the maximum extent permitted by law.
  4. ZANZIBAR VIEW does not guarantee that use of this website, mobile site and mobile applications will be compatible with all hardware and software which may be used by visitors to the site.
  5. Except as set out in clause 6, ZANZIBAR VIEW will be under no liability to you whatsoever, whether in contract, tort (including negligence), breach of statutory duty, restitution, or otherwise for any injury, death, damage, or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill, and like loss) howsoever caused arising out of or in connection with the use of this website, mobile site and mobile applications or the use, accessing, downloading, or relying on any information or other materials contained in this website, mobile site and mobile applications, including, without limitation, as a result of any computer virus.
  6. These Terms and Conditions do not exclude ZANZIBAR VIEW’ liability (if any) to you for personal injury or death resulting from ZANZIBAR VIEW negligence, for fraud or for any matter which it would be illegal for ZANZIBAR VIEW to exclude or to attempt to exclude its liability.
  7. Subject to clause 6, ZANZIBAR VIEW’ entire liability in respect of any matter or series of matters arising out of or in connection with ZANZIBAR VIEW’ provision of this website, mobile site and mobile applications and any service by ZANZIBAR VIEW or anything there under by any means shall be limited to USD 1,000 in total for each and every event or series of connected events.
  8. You shall indemnify ZANZIBAR VIEW and its licensors and keep ZANZIBAR VIEW and its licensors indemnified against all losses, damages, claims, and costs (including legal cost) caused or suffered by ZANZIBAR VIEW and/or its licensors as a result of a breach by you of any of these Terms and Conditions.

Modifications to terms

These Terms and Conditions and/or other information provided on this website, mobile site and mobile applications may be updated, amended, changed, or removed by ZANZIBAR VIEW at anytime and without further notice to you. You should reread these Terms and Conditions every time you visit the website, mobile site and mobile applications and ensure that you review all the relevant documents each time you use this website, mobile site and mobile applications. By using this website, mobile site and mobile applications you agree to be bound by the latest version of such documents.

General conditions of carriage

These Terms and Conditions govern use of this website, mobile site and mobile applications. Other conditions apply to conditions of carriage and transport. Please consult our General Conditions of Carriage for information relating to the Terms and Conditions of the carriage of passengers, including baggage limitations and other restrictions.

Miscellaneous

These Terms and Conditions (including the Privacy Policy contain all the terms relating to the use of this website, mobile site and mobile applications. These Terms and Conditions supersede all previous contracts, arrangements, representations (other than fraudulent misrepresentation), terms implied by law, and understandings between the parties whether written, arising from custom, orally, or otherwise. These Terms and Conditions are written in the English language. If you do not understand English, please obtain assistance as necessary for you to understand these Terms and Conditions as you will be deemed to understand and accept them if you use this website, mobile site and mobile applications.

If any part of these Terms and Conditions are found by any court, tribunal, administrative body, or authority of competent jurisdiction to be illegal, invalid, or unenforceable then that provision will, to the extent required, be severed from these Terms and Conditions and will be ineffective without, as far as possible, modifying any other parts of these Terms and Conditions and this will not affect any other provisions of the amended Terms and Conditions, which will remain in full force and effect.
There shall be no waiver of any term, provision, or condition of these Terms and Conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver.

The Terms and Conditions of this website, mobile site and mobile applications and the materials contained within it shall be governed and construed in accordance with the laws of England and Wales. The English courts shall have non-exclusive jurisdiction to adjudicate any disputes, which may arise as a result. You agree that ZANZIBAR VIEW reserves the right to bring an action against you in any country it deems appropriate.

If you have any questions about the ZANZIBAR VIEW website, mobile site and mobile applications, or our Terms of Use, please contact:

Zanzibar View Tours and Safari
KiembeSamaki
P.O. Box: 444
Zanzibar, Tanzania.